I build fintech products focused on payments, lending, and how users actually move through a product, not just the features we think they need.
I am a Product Manager with 4+ years of experience working across fintech, logistics, and hospitality. Across these roles, my work has been consistent: understanding problems, shaping what gets built, and taking products from idea to launch and improvement.
I tend to lean into the messy parts of product building, figuring out what is worth building, structuring ideas into clear plans, and working closely with teams to bring them to life. My experience also includes DevOps exposure, which helps me think more deeply about how products are deployed, monitored, and maintained.
Outside of core product work, I have built and grown a tech community from 0 to:
  • 650+ on X
  • 300+ on LinkedIn
  • 320+ on Instagram
  • 325+ Slack members
This came from consistently creating useful content, understanding what people actually need, and building something they want to be part of. It is the same approach I bring to product development.
I also spend time in the ecosystem, hosting sessions, testing products with local communities, and staying close to the people I am ultimately building for.
At the core of everything I do is a simple focus: people, products, and processes, and building solutions that actually improve how people live and work.
Experience
Payments and BNPL @ Helppo Africa
Contributed to the development and launch of BNPL and payment features by creating product documentation, conducting usability testing, and supporting go to market execution. Translated technical functionality into clear user value, contributing to improved product understanding and a 40% increase in brand visibility.
Hospitality Tech @ Dinesurf
Led research, user experience, and growth initiatives for hospitality products, onboarding 50+ restaurants and creating 50+ digital menus. Improved merchant onboarding and complaint handling processes, and increased restaurant visibility through SEO and content strategies, driving a 25% increase in bookings and a 20% improvement in user satisfaction.
Business Development Manager @ The DevOps Dojo
Designed and executed learning programs, events, and content strategy, while building and scaling a Slack based learning community from zero to 500+ members. Developed course curriculum and secured strategic partnerships to expand reach and strengthen positioning within the tech ecosystem.
Mobility Tech @ MAX
Led product development across vehicle operations and portfolio systems, including refactoring legacy systems into MAXONE and deploying refurbishment and activation applications. Built a unified wallet system and delivered a call center solution with in house CRM integration using 3CX.
Improved collections rate from 52% to 75% and recovery rate from 75% to 93% by redesigning recovery systems, introducing real time tracking, and automating key processes across markets.

Volunteer Work
Fedora DEI events coordinator & PM; Oppia product tester and learning curator.
I host AMAs, app tests, and skills sessions for young learners and career switchers.
Volunteer content creator and Head of Media for The DevOps Dojo
I ran AWS Community Day coverage, live spaces, and built social channels from zero to robust engagement.
Throughout my career, I've had the opportunity to lead the development of several key applications and features, driving significant improvements in operations, customer experience, and business outcomes.
Things I built at MAX
Recovery App
Developed a Recovery App with an in-app map, enabling real-time tracking of assets and recovery officers. This critical tool boosted collections from 52% to 75% and recovery rates from 75% to 93% by efficiently locating and recovering outstanding assets across Nigeria, Ghana, and Cameroon.
Refurbishment App
Digitalized the vehicle refurbishment process end-to-end. The Refurbishment App streamlined assessment via questionnaires, managed inventory, conducted QA/QC checks, and automated notifications to maintenance officers, ensuring efficient and high-quality asset readiness.
Customer Service Suite
Built a comprehensive Customer Service Suite, integrating a call center app with a ticket management system. This system featured SLA timers and visualized ticket journeys, significantly improving issue resolution and customer satisfaction.
Things I built at Dinesurf
Dinelist
Created the "Dinelist," a curated selection of top restaurants based on dish types and customer reservation popularity. This feature helped users discover ideal dining experiences and boosted restaurant visibility and bookings.
Menu Feature
Developed a versatile menu feature allowing restaurants to upload PDF menus and instantly generate them in various stylish digital formats. This enhanced presentation improved customer browsing and ordering experiences on the platform.
Here's how I build Products

My product management process is not rigid. It is built around one goal: solving the right problem before building anything.
I focus on understanding users deeply, validating ideas early, and working closely with design and engineering to deliver products that people actually use.
Here is how I typically approach product work:
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1
Understanding the problem
I start with research, speaking to users, identifying pain points, and understanding where existing solutions fall short. The goal is clarity, not assumptions.
2
Defining what is worth building
I validate problems and explore potential solutions through iteration, not guesswork. This involves breaking down ideas, running quick validations, and aligning on business impact.
3
Shaping the product
I translate ideas into clear product direction through wireframes, user flows, and structured requirements, while working closely with design and engineering to ensure feasibility.
4
Building with alignment
I collaborate with cross functional teams through planning, reviews, and continuous feedback to ensure what is being built stays aligned with the problem we are solving.
5
Testing and releasing
I prioritize quality through structured testing, making sure features work as expected and deliver real value before release.
6
Learning and improving
After launch, I focus on feedback, performance, and iteration. Every release is an opportunity to refine the product and improve how we work.

At every stage, my focus is simple: build what matters, validate quickly, and improve continuously

Tools
I leverage a variety of tools to streamline my product management workflow and ensure efficient delivery.
Figma
Jira
Confluence
Postman
Looker Studio
Odoo ERP
Google Analytics
Google Suite
Notion
Excel
Bash
Draw.io
Linux
Git
Miro
Services
Community Management
I built a tech community from 0 to 325 Slack members, 0→650 on X, and strong cross‑platform presence through consistent content and live programming.
Events Management
I sometimes organize "Break into Tech" sessions tailored to diverse interests (product, DevOps, QA, growth).
Product & Programs Management
I design practical training and product programs that move people into careers. Lead product ideation through deployment and monitoring.
Open Source Trainer
I volunteer in open source (community advocacy, testing, learning curation). Host AMAs, app tests, and skills sessions for young learners and career switchers.

Key Wins
01
Drove Revenue and Recovery Performance at MAX
Improved collections rate from 52% to 75% by leading payment integrations and implementing direct debit systems across markets. Increased recovery rate from 75% to 93% by redesigning recovery workflows, introducing real time tracking, and optimizing agent operations.
02
Reduced Fraud and Operational Risk at Scale
Cut vehicle theft and fraud cases from 58 per quarter to fewer than 10 by building a structured maintenance and refurbishment system covering the majority of common issues.
03
Improved Support Efficiency and User Experience
Reduced weekly support tickets by over 70% through product improvements and automation, while significantly decreasing resolution times through process redesign and tool adoption across teams.
04
Scaled Marketplace Supply and User Experience at Dinesurf
Onboarded 50+ restaurants and created 50+ digital menus, improving onboarding efficiency, increasing bookings by 25%, and raising user satisfaction by 20% through better UX and content optimization.
05
Built and Scaled a Tech Community from Zero
Grew a learning community to 650+ on X, 300+ on LinkedIn, and 325+ Slack members by creating consistent, high value content and engagement systems.
06
Drove Team Adoption and Operational Alignment at MAX
Trained product and recovery teams across Nigeria, achieving over 88% adoption of internal tools and improving cross team efficiency.
07
Hackathon Winner and Product Builder
Won a hackathon by developing a fintech solution that enables freelancers to build and manage payment systems using no code tools.
08
Recognized for Product Excellence
Named first runner up in the Upskill by Cardtonic Product Management Program, selected for strong product thinking and execution.
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